Senior Meter Technician

Description

The purpose of the position is to oversee and participate in work resulting and contributing to the accurate reading and functioning of water meters and associated features which include registers, radios, and meter cans and lids. This is accomplished by installing, removing, calibrating, repairing and testing water meters; programming and troubleshooting remote metering equipment such as radios and electronic handheld units; turning water services on or off; and investigating meter complaints. Other duties include investigating and resolving customer inquiries and issues.

Specific Duties and Responsibilities

• Performs lead work by organizing, prioritizing and distributing service orders; reviewing work for completion and accuracy; providing guidance or direction to subordinates; and responding to questions and inquiries.
• Completes fulfilling service orders and meter readings by reviewing tickets; gathering supplies and equipment; reading meters; and working with customers.
• Schedules the replacement and testing of commercial meters by coordinating meter change out times; preparing sites for meter change outs; and enlisting contractor services as needed.
• Maintains parts and supplies inventories by tracking inventory levels; ordering parts and supplies; scheduling vendor deliveries or traveling to vendor sites for pick up.
• Encourages workplace safety by holding safety meetings; coaching on safe work practices; and reporting incidents and violations.

Qualifications

• High School diploma or equivalent
• Three years of experience installing, removing, repairing and calibrating water meters, and in programming and troubleshooting AMR (automated meter reading) equipment

Supplemental Information

• Knowledge of principles and practices related to water meter installation, calibration, reading, maintenance, repair, and testing
• Knowledge of standard safety processes, work gear and procedures
• Ability to analyze and organize data, and prepare reports
• Skill in the operation and use of standard office software which includes databases and presentation programs, along with standard Microsoft products
• Effective communication, both verbally and in writing, with co-workers, the public, and elected and appointed officials

Employee Benefit Information

• Health Insurance - BCBS
• Dental Insurance - BCBS
• Vision Insurance - EyeMed
• Insight - Flexible Spending - Payflex
• Life Insurance - Dearborn National
• Voluntary Term Life Option - Dearborn National
• Employee Assistance Program - Deer Oaks

Pay

• Education Pay
• Employee participates at 7.65% contribution with matching city funds
• Texas Municipal Retirement System
• Employees participate in a statewide retirement program at 7% contribution with a city match of 2:1
• Five years vesting, 20 years retirement at any age
• Vacation
• Non-civil service employees accrue 6.67 hours per month (2 weeks per year)
• All police employees accrue 10 hours per month (3 weeks per year)
• All Fire employees accrue 15 hours per month (7.5 - 24 hour shifts a year)
• Sick Leave
• Non-civil service employees accrue 10 hours per month (3 weeks per year)
• All police employees accrue 10 hours per month (3 weeks per year)
• All Fire employees accrue 15 hours per month (7.5 - 24 hour shifts a year)
• Holidays
• Non-civil service employees receive 13 paid holidays per year including one personal or "floating" day
• Longevity Pay
• Earned at a rate of $4 per month
• This is calculated on number of years of service up to and including 25 years (maximum $1200)
• Worker's Compensation
• Fire/Police Eligible for Education/Certification pay