Merchandising Lead – New Club Opening Lebanon, TN!

Position Summary

Lead & Support the Team
Train, coach, and support associates to deliver strong performance and great member service
Reinforce expectations, provide feedback, and recognize accomplishments
Support hiring, scheduling, and day-to-day development of associates
Run Day-to-Day Operations
Keep merchandise stocked, organized, and ready for members
Ensure Club Pickup (online order pickup) is accurate, on time, and easy for members

What You’ll Do

• Lead and Support the Team
• Train, coach, and support associates to deliver strong performance and great member service
• Reinforce expectations, provide feedback, and recognize accomplishments
• Support hiring, scheduling, and day-to-day development of associates
• Run Day-to-Day Operations
• Keep merchandise stocked, organized, and ready for members
• Ensure Club Pickup (online order pickup) is accurate, on time, and easy for members
• Jump in to problem-solve and keep operations moving in a fast-paced environment
• Deliver for Members
• Create a welcoming, helpful experience for every member
• Resolve concerns quickly and confidently
• Aid members with purchases, questions, and self-service tools
• Improve the Business
• Use basic performance metrics to identify opportunities and improve results
• Help streamline processes to make work easier for the team
• Partner with club leadership to keep operations running efficiently
• Keep It Safe & Compliant
• Maintain a clean, safe environment for associates and members
• Follow company policies, procedures, and safety standards

What You’ll Bring

• Experience leading others or stepping into a leadership role
• Ability to stay organized and focused in a fast-paced environment
• A team-first mindset with strong accountability and ownership
• Willingness to learn, adapt, and grow with the business

Why You’ll Want This Role

• Be part of launching a brand-new Sam’s Club and building the team from the ground up
• Opportunities for career growth with a stable, well-known company
• Hands-on leadership experience with visible impact
• A role where your work is valued and makes a real difference

Our Values in Action

• Respect the Individual
• Embrace differences and foster a culture where associates feel seen, supported, and connected
• Build strong, trusting relationships through clear, positive, and motivating communication
• Develop, mentor, and recognize others to strengthen the team
• Act with Integrity
• Model the highest standards of ethics, accountability, and transparency
• Live the Walmart values and support our goal of becoming a regenerative company
• Lead with humility, fairness, and self-awareness
• Serve Our Members
• Put members first while delivering strong business results
• Make informed decisions that balance short- and long-term priorities
• Strive for Excellence
• Demonstrate curiosity, resilience, and a desire to learn
• Drive continuous improvement and embrace new technologies and skills
• Lead with courage and confidence

Ready to Help Build Something Great in Lebanon?

Join Sam’s Club and lead the way.

Additional Information

• The hourly wage range for this position is $22.00 to $30.00*
• Minimum Qualifications: Must be 18 years of age or older. 6 months retail experience AND 6 months customer service experience.
• Preferred Qualifications: Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others