Merchandising Lead – New Club Opening Lathrop, CA!

Position Summary

As a Merchandising Lead, you play a key role in shaping how members experience Sam’s Club from day one. You’ll help lead a team that keeps the club running smoothly - making sure merchandise is available, Club Pickup orders are accurate, and members receive fast, friendly service every time they shop.

What you'll do...

• Train, coach, and support associates to deliver strong performance and great member service
• Reinforce expectations, provide feedback, and recognize accomplishments
• Support hiring, scheduling, and day-to-day development of associates
• Run Day-to-Day Operations
• Keep merchandise stocked, organized, and ready for members
• Ensure Club Pickup (online order pickup) is accurate, on time, and easy for members to collect
• Jump in to problem-solve and keep operations moving in a fast-paced environment
• Deliver for Members
• Create a welcoming, helpful experience for every member
• Resolve concerns quickly and confidently
• Assist members with purchases, questions, and self-service tools
• Improve the Business
• Use basic performance metrics to identify opportunities and improve results
• Help streamline processes to make work easier for the team
• Partner with club leadership to keep operations running efficiently
• Keep It Safe & Compliant
• Maintain a clean, safe environment for associates and members
• Follow company policies, procedures, and safety standards

What You’ll Bring

• Experience leading others or stepping into a leadership role
• Ability to stay organized and focused in a fast-paced environment
• A team-first mindset with strong accountability and ownership
• Willingness to learn, adapt, and grow with the business

Why You’ll Want This Role

• Be part of launching a brand-new Sam’s Club and building the team from the ground up
• Opportunities for career growth with a stable, well-known company
• Career growth with a stable, well-known company
• A role where your work is valued and makes a real difference

Our Values in Action

• Respect the Individual
• Embrace differences and foster a culture where associates feel seen, supported, and connected
• Build strong, trusting relationships through clear, positive, and motivating communication
• Develop, mentor, and recognize others to strengthen the team
• Act with Integrity
• Model the highest standards of ethics, accountability, and transparency
• Live the Walmart values and support our goal of becoming a regenerative company
• Lead with humility, fairness, and self-awareness
• Serve Our Members
• Put members first while delivering strong business results
• Make informed decisions that balance short- and long-term priorities
• Strive for Excellence
• Demonstrate curiosity, resilience, and a desire to learn
• Drive continuous improvement and embrace new technologies and skills
• Support your team through change with courage and confidence

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities

Minimum Qualifications

• Must be 18 years of age or older
• 6 months retail experience AND 6 months customer service experience

Preferred Qualifications

• Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others