Merchandising Lead - New Club Opening Visalia, CA!

Position Summary

Lead a new Sam's Club in Visalia, California, by delivering strong performance and great member service, supporting hiring, scheduling, and day-to-day development of associates, and ensuring merchandise is stocked, organized, and ready for members.

What You'll Do

• Train, coach, and support associates to deliver strong performance and great member service
• Reinforce expectations, provide feedback, and recognize accomplishments
• Support hiring, scheduling, and day-to-day development of associates
• Run Day-to-Day Operations: Keep merchandise stocked, organized, and ready for members; Ensure Club Pickup (online order pickup) is accurate, on time, and easy for members to collect; Jump in to problem-solve and keep operations moving in a fast-paced environment
• Deliver for Members: Create a welcoming, helpful experience for every member; Resolve concerns quickly and confidently; Assist members with purchases, questions, and self-service tools; Improve the Business: Use basic performance metrics to identify opportunities and improve results; Help streamline processes to make work easier for the team; Partner with club leadership to keep operations running efficiently
• Keep It Safe & Compliant: Maintain a clean, safe environment for associates and members; Follow company policies, procedures, and safety standards

What You'll Bring

• Experience leading others or stepping into a leadership role
• Ability to stay organized and focused in a fast-paced environment
• A team-first mindset with strong accountability and ownership
• Willingness to learn, adapt, and grow with the business

Why You'll Want This Role

• Be part of launching a brand-new Sam's Club and building the team from the ground up
• Opportunities for career growth with a stable, well-known company
• Hands-on leadership experience with visible impact
• A role where your work is valued and makes a real difference

How You'll Lead

• Collaborate with managers, associates, members, and business partners to meet evolving business needs
• Use data and multiple sources of information to identify risks, track results, and drive improvement
• Model and reinforce company policies, ethics, and integrity-including the Open Door Policy
• Lead through change with clarity, confidence, and positivity

Minimum Qualifications

• Must be 18 years of age or older
• 6 months retail experience AND 6 months customer service experience

Preferred Qualifications

• Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others