Merchandise Team Member - Dollywood's Theme Park - Part Time Seasonal

About the role

The Dollywood Parks & Resorts seeks a Merchandise Team Member to embody the heart and soul of our mission of creating memories worth repeating. This role involves providing excellent customer service, encouraging merchandise purchases, and aligning with Dollywood's core values.

Responsibilities

• Perform to standard Merchandise Selling Skills and guest interactions
• Aid in the training and development of new hires
• Operate cash register/POS system efficiently
• Ensure all available inventory is stocked on the selling shelves
• Maintain and operate the shop to meet Dollywood standards
• Represent Dollywood positively by being friendly and courteous to guests
• Communicate current needs of product ordering, equipment, and supplies to supervisor
• Support immediate supervisor with actions that align with company expectations
• Adhere to all Merchandise safety Guidelines and report any safety issues immediately
• Follow all Merchandise Operational Policies and Procedures
• Support and exhibit behaviors that align with Dollywood's Vision, Mission, and Core Values
• Protect the privacy and security of guests and coworkers, including PCI compliance

Requirements

• Proficient knowledge of all products/services available for sale
• Prior cash handling experience preferred
• Prior sales experience preferred
• Must be 16 years of age or older

Qualifications

• Understand basic calculator and cash register/POS system
• Comprehend instructions and retain information
• Self-motivated and disciplined
• Commitment to continuous improvement
• Professional appearance with good personal hygiene
• Teamwork and cooperation
• Flexibility to handle frequent changes in priorities
• Effective communication, problem-solving, and interpersonal skills
• Manual dexterity necessary to complete all job duties
• Sit and/or stand for long/short periods
• Ability to withstand temperature ranges from 32 to 95 degrees
• Strong cognitive skills, including attention to detail and critical thinking

Skills

• Genuine friendliness and caring
• Self-motivation and discipline
• Priority and time management
• Confidentiality and judgment
• Continuous improvement
• Professional appearance and hygiene
• Teamwork and cooperation
• Flexibility to handle changes
• Empowerment to address guest needs
• Effective communication and problem-solving
• Positive impression with guests
• Display salesmanship qualities
• Use of color and depth perception
• Tolerance for noise and stress
• Cooperation with fellow employees
• Ability to add, subtract, multiply, and divide with accuracy
• Ability to communicate effectively with Guests and Hosts
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to communicate effectively using approved methods
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze and remember information
• Ability to analyze and solve problems
• Ability to analyze