Attractions Team Member A - Dollywood Theme Park - Part Time Seasonal

Summary Of Essential Functions And Responsibilities

• Operate ride controls/control panels in all weather conditions
• Communicate and enforce safety rules
• Steady guests while entering/exiting ride vehicles during evacuations
• Inspect harness and other safety equipment prior to use
• React calmly and quickly in stressful/emergency situations
• Physically assist guests throughout the ride/attraction as required
• Observe guest actions during ride operations to prevent safety hazards
• Ensure guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction
• Complete required safety paperwork daily
• Initiate friendly interactions with guests
• Clean ride/attraction daily as needed
• Work varying hours and at different areas when needed
• Complete ride/attraction safety ride-around/walk throughs if/when required
• Learn and enforce all centralized measuring guidelines
• Follow all safety standards to include reporting any violation of standards

Education And Experience Required

• Minimum of 14 years of age for Grouper/Greeter positions at Thunderhead, Tennessee Tornado, FireChaser Express, Dragonflier
• Minimum of 16 years of age for Grouper/Greeter positions at Thunderhead, Tennessee Tornado, FireChaser Express, Dragonflier
• Minimum of 18 years of age for Ride Operators at rides designated as High Thrill Attractions
• Valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record

Knowledge, Skills, And Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Be self-motivated and disciplined
• Maintain strict confidentiality and judgment regarding privileged information
• Promote and support a “team” work environment by cooperating and helping co-workers
• Be productive in a fast-paced environment
• Maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Promote continuous improvement
• Maintain professional appearance with good personal hygiene
• Utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Able to speak clearly to include the use of P/A systems and two-way radios
• Able to wear full body safety harness and climb up to a 200ft. lift in order to perform inspections, conduct ride evaluations, and host training
• Able to climb evacuation steps and maintain good balance
• Able to ride all rides/attractions which require a physical ride through inspection
• Able to wear all PPE as required
• Able to tolerate all chemicals/detergents utilized in the area
• Able to be subjected to periodic random drug screening as outlined by company policy
• Able to remain attentive and alert at all times
• Able to memorize written safety standards and/or scripts
• Able to work outdoors in a variety of different weather elements with exposure to bees, insects, and wildlife