MEP Technician II

About the role

The MEP Technician II is responsible for day‑to‑day maintenance and service on the electrical‑mechanical systems supporting the Data Center. The ideal candidate will have an extensive background in mechanical, electrical, and plumbing systems, with the ability to troubleshoot, maintain, and repair a wide range of building systems to ensure safe and efficient operations. The role also includes educating and training other TierPoint personnel on tasks related to mechanical‑electrical systems and components, as well as maintaining documentation and providing ongoing service and support.

Responsibilities

• Provide high‑quality, accurate, consistent, and efficient work for internal and external customer service aligned with Company values.
• Adopt and use defined systems, tools, procedures, processes, and standards.
• Proactively manage ticket queue for timely request and response completion.
• Manage and complete assigned projects and report progress.
• Update documentation in a timely and accurate manner.
• Perform all daily operational tasks.
• Install and terminate network and communication wiring.
• Support and validate power infrastructure and deployment.
• Provide remote‑hands and eyes support for internal or external client issues.
• Ensure all aspects of the physical infrastructure are kept clean and orderly.
• Perform routine physical inspections for alarm identification and operational issues.
• Understand and follow escalation procedures.
• Adhere to security procedures and controls.
• Follow all safety guidelines and best practices.
• In emergency situations, dispatch technicians and/or vendors as needed in the absence of management.
• Provide technical guidance to less‑experienced site personnel.
• Install and terminate network, access control, and communication wiring and components.
• Record and maintain power metrics and related details on a regular basis.
• Install new equipment and remove systems as required.
• Assist in the physical installation of computer equipment, cable trays, and cabling.
• Other responsibilities as required.

Electrical Responsibilities

• Operate, troubleshoot, repair, and perform preventative maintenance on low and medium voltage switchgear, static transfer switches, power distribution units, remote power panels, branch circuits, large or medium voltage diesel generator systems, large UPS systems, building fire alarm/life safety, fire suppression systems, and critical infrastructure monitoring systems.
• Install and repair connectivity demarcation units for electrical and telecommunications circuitry.
• Maintain strong knowledge of all aspects of Data Center electrical operations.

HVAC/Plumbing Responsibilities

• Operate, troubleshoot, repair, and perform preventative maintenance on CRAC/CRAH units, condensing coils, rooftop units, chillers, cooling towers, and associated HVAC and plumbing components.
• Maintain strong knowledge of all aspects of Data Center mechanical operations.

Minimum Qualifications

• Strong proficiency with multi‑module or single‑module UPS systems, low and medium voltage switchgear, low and medium voltage diesel generators, raised‑floor or overhead bus power distribution, and PLC controls and components.
• Ability to read and analyze blueprints, construction drawings, and one‑line diagrams.
• Excellent interpersonal and leadership skills to provide direction to Operations Technicians in the absence of management.
• Working knowledge of automated building control systems.
• Broad knowledge of standards, practices, and procedures for installing, testing, and operating electrical and mechanical equipment; typically works with limited supervision.
• Strong proficiency with Data Center HVAC components (CRAC/CRAH, chillers, cooling towers, rooftop units), plumbing/piping components, and PLC controls.
• Proven ability to operate in 100% uptime data centers or critical facilities environments.
• Excellent oral and written communication and customer service skills.
• Extensive experience with detailed record keeping and data‑entry accuracy.
• Ability to work on multiple projects simultaneously.
• Proficiency in MS Office Suite and Windows‑based applications.
• Ability to use a ladder and work in elevated or confined spaces.

Preferred Qualifications

• 6+ years of technical training or related experience in a mission‑critical building engineering operation.
• 3+ years as a Journeyman Electrician or HVAC Technician with satisfactory performance, plus three years of industry experience.
• Associate degree in Electrical/Mechanical Engineering, Engineering/Mechanical Technology, Construction Management, or related field, or equivalent experience.
• Current Journeyman or Master Electrician license, or Universal CFC Refrigeration License in good standing, or equivalent experience.
• Technical training (trade school or manufacturer) on UPS systems, medium‑voltage switchgear, low‑voltage power distribution units, building automation systems, 1 MW+ engine‑generator sets, large diesel engines, or related high‑reliability plant operations.
• Familiarity with ASHRAE, NEC, and NFPA standards.
• Excellent verbal, written, and interpersonal skills.

Schedule

Monday – Friday, 8:00 AM – 4:30 PM with after‑hours coverage as needed.

Pay

Pay Range: $35.65 – $57.83 per hour (subject to factors such as skill set, experience, geographic location, and budgetary requirements).