MEP Technician

Responsibilities

• Provides high quality, accurate, consistent, and efficient work for internal and external customer service surrounding the Company values
• Adopts and uses defined systems, tools, procedures, processes, and standards
• Proactively manages ticket queue for timely request and response completion
• Aids in completing assigned projects
• Updates documentation in a timely and accurate manner
• Aids in installation and termination of network, access control, and communication wiring and components
• Ensures all aspects of the physical infrastructure are kept clean and orderly
• Performs routine physical inspections for alarm identification and operational issues
• Understands and follows escalation procedures
• Adheres to security procedures and controls
• In emergency situations, dispatch technicians and/or vendors, as needed, in the absence of Management
• Other responsibilities as required.

Qualifications

• Minimum Qualifications – Electrical Path: Fundamental understanding with most of the following: Multi-module or single module UPS systems electrical switchgear Diesel generators Exercise flexibility in challenging situations Basic understanding of automated building control systems Possesses understanding of standards, practices and procedures of installing, testing and operating electrical Usually works with limited supervision.
• Minimum Qualifications – Mechanical/Plumbing Path: Fundamental understanding of most of the following: Datacenter HVAC and related components; ie CRAC/CRAH, chillers, cooling towers and rooftop units Plumbing/Piping and related components Exercise flexibility in challenging and/or perplexing situations Basic understanding of automated building control systems Possesses understanding of standards, practices and procedures of installing, testing and operating electrical and mechanical equipment Usually works with limited supervision.
• Preferred Qualifications: Minimum of two years of technical training or equivalent progressively responsible related experience in a web hosting or other mission critical building engineering operations. 1 year as a Journeyman Electrician or HVAC Technician experience Technical training may be trade school or manufacturers training on UPS systems, medium voltage switch gear, low voltage power distribution units, building automation systems, 1.0 megawatt and larger engine-generator sets and/or large diesel engines, and other training directly related to the operation and maintenance of electrical / mechanical plant in a high reliability environment. Trade Technical School Certification or Degree - Electrical / Mechanical Engineering, Engineering / Mechanical Technology, Construction Management, a related field or equivalent experience. Familiarity with ASHRAE, NEC and NFPA. Excellent verbal, written, and interpersonal skills Ability to work on multiple projects simultaneously in demanding work environment Proficiency in using MS Office Suite and Windows-based computer applications Ability to use a ladder to work in elevated areas Working Conditions Facility/construction environment Data center environment – sensitive computer equipment and complex power/cooling systems Ability to work in controlled environments and handle physical tasks such as lifting hardware or navigating confined spaces.