Service Technician
Englert Inc · Ypsilanti, MI · 3 mo ago
Information TechnologyFull-time
Responsibilities
- Perform timely warranty & chargeable services
- Report to production manager Monday - Friday @ 7am to receive schedule.
- Execute warranty/Chargeable service work for customers on schedule.
- Call customers at start of day to provide ETA.
- Communicate throughout shift to PM to resolve warranty/chargeable services on site.
- Collect payment and complete additional work orders on site.
- Upload before and after photos of job sites.
- Inspect/maintain recycle, steel and garbage bins at shop.
Requirements
- Experience with exterior home improvements
- Confident on ladder up to 44’
- Excellent written and verbal communication skills
- Experience with face to face customer service
- Able to drive long distances safely
- Valid Driver’s license
- Lift/Move/Carry up to 50 pounds occasionally, up to 25 pounds frequently, and negligible amount consistently within perimeters of position responsibility
Desired Skills
- Gutter installation/service experience
- Commercial driving experience