Mental Health Office Manager — New York City

About the role

The Mental Health Office Manager is responsible for overseeing the day-to-day operations of the office, ensuring smooth workflow, and providing excellent customer service.

Responsibilities

• Oversee office operations including scheduling, intake, and client communication
• Manage front desk activities, including greeting patients, answering phones, and managing appointments
• Ensure compliance with HIPAA and other relevant regulations
• Coordinate with clinical staff to ensure timely and accurate documentation
• Handle administrative tasks such as filing, record keeping, and maintaining office supplies
• Assist with marketing efforts as needed

Requirements

• At least 3-4 years of professional experience in office management, front-desk, or administrative support
• Experience working in a healthcare setting, preferably in behavioral health
• Strong knowledge of HIPAA and other relevant healthcare regulations
• Excellent organizational and time management skills
• Proficient in Microsoft Office Suite

Qualifications

• High school diploma or equivalent
• Some college coursework preferred

Skills

• Excellent interpersonal and communication skills
• Ability to multitask and prioritize effectively
• Attention to detail
• Knowledge of electronic medical records (EMRs)

Benefits

No listed benefits at this time.

Pay

Compensation is commensurate with experience.

Schedule

Monday through Friday, flexible schedule within standard business hours.