Mental Health Crisis Worker

About the role

We are seeking dedicated Crisis Service Professionals to provide on‑call crisis response, risk assessments, and mobile support to individuals experiencing mental health emergencies.

Responsibilities

• Responding to crisis calls and providing mobile crisis response when needed
• Conducting risk assessments and determining appropriate interventions
• Offering brief crisis counseling and follow-up services
• Meeting clients in various settings such as homes, hospitals, law enforcement, or community locations
• Responding to potential suicide or emergency situations
• Gathering information from interviews, records, and collateral contacts
• Assessing client needs and connecting them to community resources
• Maintaining strong relationships with county staff, law enforcement, courts, and community partners
• Documenting all client interactions in compliance with relevant regulations
• Identifying service gaps and recommending improvements
• Staying informed on laws, procedures, and best practices related to crisis services
• Supporting the organization’s mission, vision, and values

Qualifications

• Bachelor's degree in Human Services or related fields (e.g., psychology, social work, criminal justice)
• Minimum one year of experience with mental health clients preferred
• Knowledge of community resources and relevant laws (Chapters 34, 51, 55)
• Strong crisis assessment, decision-making skills, and professionalism under pressure
• Ability to work independently and build relationships with diverse populations
• Valid driver’s license, reliable transportation, and satisfactory motor vehicle record

Additional Requirements

• Must be able to respond within one hour to crisis calls in Adams or Juneau County
• Occasional travel for meetings or training

Benefits

• Competitive pay for crisis response and non-crisis work
• Supportive team environment
• Opportunities for professional development and training