Mental Health Counselor - Crisis & Triage Management

About the role

Provide telephonic triage, screening, crisis intervention, and ambulatory behavioral health services within a team setting. Responsibilities include crisis management, coordinating psychiatric admissions and discharges, follow-up care, and supporting members through assessments, diagnosis, treatment planning, and therapy. Offer individual, family, group, and intensive outpatient interventions using evidence-based modalities, ensuring appropriate level of care and resource linkage.

Responsibilities

• Crisis management and intervention
• Coordinate psychiatric admissions and discharges
• Provide follow-up care and support
• Conduct assessments, diagnosis, treatment planning, and therapy
• Deliver individual, family, group, and intensive outpatient interventions using evidence-based modalities
• Ensure appropriate level of care and resource linkage
• Collaborate with interdisciplinary teams for assessments and decision-making
• Maintain accurate clinical documentation
• Adhere to organizational and regulatory guidelines
• Contribute to quality assurance and departmental planning activities

Qualifications

• Master’s degree in a mental health-related field
• Licensure as a Marriage and Family Therapist or Mental Health Counselor in Hawaii
• Minimum of three years post-degree clinical experience

Skills

• Proficiency in crisis assessment
• Evidence-based treatment
• Diagnostic evaluations (DSM)
• Documentation standards
• Experience with diverse mental health and substance use disorders
• Crisis interventions and risk assessments
• Change management, conflict resolution, teamwork, and communication

Required certifications

• NPI
• Basic Life Support