Mental Health Clinic Manager

About the role

The Clinic Manager is responsible for the performance and operations of the clinic. The Clinic Manager manages staff performance, hires and recruits staff to meet staffing expectation and clinical revenue needs, provides training and ongoing developmental support, is accountable to meeting clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Manager works collaboratively with their Clinic Owner.

Required Skills/Abilities

• Master’s Degree or higher education in mental health discipline
• Independently licensed with a Colorado-issued clinical practice license (IE: LPC, LCSW, LMFT, etc.)
• Strong leadership, problem-solving, and executive skill sets
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong working knowledge of state requirements regulating mental health practice
• Working understanding of human resource principles, practices, and procedure
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams, as well as electronic health records
• Comfortable or able to quickly learn Mac computer operating systems

Tasks & Responsibilities

• Hiring, Training, and Staff Management
• Oversee the hiring process for all therapists at their clinic
• Provide training for new hires, ensuring all required clinical and operational policies and procedures are taught and followed
• Assess ongoing development and training needs and conduct ongoing training as needed
• Hold staff compassionately accountable to meeting performance expectations
• Manage staff performance, including implement Performance Coaching, Performance Improvement Plans, and termination process as needed
• Manage basic clinic Human Resource tasks
• Supervision and consultation for staff
• Clinic oversight and staff development
• Clinic outreach and networking
• Organizational leadership

Compensation & Benefits

• Salary, commissions, and outcome-based bonuses: Range is $85,000 - $100,000
• Healthcare benefits
• CEU
• Holiday, flex day and paid time off

Advancement Opportunities

This position may advance to the Clinic Director role. As Clinic Director, you will be responsible for overseeing operational efficiencies, financial management, patient satisfaction, and staff performance at a higher level with multiple clinics. Compensation: $80,000.00 - $93,000.00 per year

Employee Experience

We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care!

Company Structure

Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.” Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.