Mental Health Clinic Manager

About the role

Providing training, staff development, and administrative oversight to support the overall health of the clinic including conducting regular consultations with the clinic owner to implement strategies for fiscal and clinical efficiency and to identify opportunities to improve client care, quality, and effectiveness.

Responsibilities

• Hiring, onboarding, training, supervising, and managing clinic therapists according to Ellie standards, including handling PTO requests, expense reimbursements, CEU requests, mediating issues and concerns, managing clinic office schedules, reviewing productivity, caseload, and clinical documentation, implementing performance coaching, performance improvement plans, supervision plans, conducting annual performance reviews and handing termination processes
• Implementing Ellie policies and procedures, including updating clinicians of changes related to Ellie clinical operations (i.e., policy changes, HR regulations, IT systems, EHR requirements and best practices, workflows, clinic updates, compliance expectations, etc.)
• Collaborating with Ellie Community Outreach and marketing teams to identify needs and promote clinic visibility
• Maintaining a clinical caseload.

Qualifications

• Strong working knowledge of state requirements regulating mental health practices
• Vision for recruiting therapist peers
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to work in a high-paced and changing environment
• Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams
• Adept at learning and navigating Electronic Health Record systems

Skills

• A great sense of humor won’t hurt - we love to laugh!

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)

Schedule

Supervising or program development/leadership is ideal.

Pay

Commensurate with experience.