Memory Support Program Manager

Job Duties

• Keeps the HumanGood Memory Support Program Philosophy at the core of all planning and implementation of activities and care to meet the specific needs of residents;
• Supervises Team Members in the Memory Support supervision includes management of work schedules, hiring, training, evaluating, employee development, coaching, discipline, salary increases, and adjustments;
• Leads by example and collaborates with Director of Community Life to ensure team members engage residents in programs;
• Collaborates with Clinical partners to coordinate resident moves and transfers within the Memory Support;
• Affirmative action statement: assures that resident profile is completed (prior to move-in preferable; no later than 3 business days after move-in) and shared with team members; Provides orientation for new residents and family members;
• Communicates with resident family members in a respectful and caring manner and provides information regarding residents’ daily life as appropriate; uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations;
• Conducts Memory Support team member meetings, makes recommendations for training and communications and system improvements;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Maintains readiness for licensing and accreditation survey;
• Participates in Safely You Huddle Calls, reviews falls and responses to falls; ensures permission for Safely You is obtained from families (in agreement) and maintains documentation of permission;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Makes recommendations for training and communications and system improvements;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
• Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
• Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
• Collaborates with Dining Team Members to ensure dignified dining experience;
• Coordinates with Director of Assisted Living