Memory Care Director in Assisted Living

About the Role

Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities.

The Mind & Memory Director’s responsibilities include all components of the Memory Care environment. Responsible for ongoing recruitment and training of both program and care associates in addition to scheduling, support, and management. The role involves developing, coordinating, and implementing all care and services for residents with cognitive impairment, providing continued innovation and implementation of processes and procedures to enhance the memory care experience for residents, families, and associates. The program’s goal is to provide an environment that supports each resident’s highest level of physical, social, and psychological well-being.

Responsibilities

• Provide supervision, coaching, recognition, engagement, and performance evaluations on all Harbor Resident Care Associates.
• Maintain an engaging, homelike environment which presents residents with many opportunities to touch, collect, or enjoy interesting items along the way.
• Support and monitor the day-to-day delivery of quality resident services resulting in high resident, family, and associate satisfaction.
• Schedule all staff for 24/7 delivery of services with the Memory Care Program while monitoring available labor hours to budget.
• Operate the Memory Impaired Program, including recruiting, hiring, on-boarding, training, coaching, and developing all resident care staff to ensure the highest caliber staff is consistently in place.
• Ensure successful outcomes with customer, family, and associate relations; quality assurance; regulatory compliance; and financial management.
• Partner with the Resident Care Director (RN) to ensure services driven by the resident service plan are provided and changes are communicated.
• Support residents’ family, friends, and significant others as ongoing caregivers and members of the care-giving team.
• Communicate frequently with family members.
• Understand and manage the department’s budget.
• Attend and actively participate in local Alzheimer’s Association Chapters or local partnerships.
• Conduct tours of Harbor as needed for prospective residents and families.

Requirements

• BA/BS degree in a health science related field or equivalent work experience.
• Advanced knowledge about the dementia disease process, associated functional changes, and disease progression.
• Able to identify and implement adaptive strategies to support an individual's abilities.
• Minimum of 3 years memory care experience.
• Within the first year of hire, complete Benchmark University Faculty Training to facilitate Compass and Dementia Live.
• Within the first six months of hire, complete Dementia care certification CDP (Certified Dementia Practitioner), Alzheimer’s Association Habilitation Training, or equivalent.
• Strong supervisory, leadership, and management skills.
• Strong mentoring and coaching skills; ability to inspire and develop others.
• Ability to be self-directed, flexible, and work in an environment that promotes teamwork and collaboration.
• Excellent communication skills, both verbal and written, and the ability to relate in a positive and professional way to a diverse resident and associate population.

Benefits

• 8 holidays & 3 floating holidays
• Vacation and Health & Wellness Paid Time Off
• Discounted Meal Program
• Associate Referral Bonus Program, up to $1,500
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits; no enrollment waiting period
• 401k Retirement Plan with Company Match
• Company-provided Life Insurance & Long-Term Disability

Schedule

Sunday - Thursday