Membership Service Team Member - Full Time

About the role

We are looking for a Membership Service Team Member to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and we change lives in our Y community.

Benefits

• Free YMCA membership - access to all branches!
• Flexible work schedule
• Sweet discounts on child care and summer camp programs
• Medical, Dental, Vision, Disability, and Life Insurances
• Generous Paid Time Off + 7 paid holidays throughout the year
• Supplemental insurance benefits

Requirements

• 18+ years of age
• 1+ years of experience in customer service
• Willingness and desire to live out the mission of the Y
• Experience in cash handling and ability to reconcile shift transactions
• Enjoyment from working with members and building positive relationships

Responsibilities

• Providing customer service support to members, program participants, and guests
• Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
• Building strong relationships with members and guests of all ages

What you can expect

• Support from an amazing team which includes training you on expectations
• Opportunities to learn & grow at the YMCA
• Being a part of a non-profit organization that works to make the community stronger
• Great members to work with every day!