Membership Service Team Member- Full Time
Greater Philadelphia YMCA · Philadelphia, PA · 4 wk ago
Business DevelopmentFull-time
About the role
We are seeking a Membership Service Team Member to positively impact the community through member engagement and goal achievement.
Responsibilities
- Provide customer service support to members, program participants, and guests.
- Aid members and participants with registration, troubleshooting, and wellness goals.
- Build strong relationships with members and guests of all ages.
Requirements
- Must be 18 years of age or older.
- At least 1 year of experience in customer service.
- Willingness and desire to live out the mission of the Y.
- Experience with cash handling and ability to reconcile shift transactions.
- Enjoyment from working with members and building positive relationships.
Qualifications
- Free YMCA membership - access to all branches.
- Sweet discounts on child care and summer camp programs.
- Generous Paid Time Off + 7 paid holidays throughout the year.
- Opportunities to learn & grow at the YMCA.
- Great members to work with every day.
Benefits
- Medical, Dental, Vision, Disability, and Life Insurances.
- Generous Paid Time Off + 7 paid holidays throughout the year.
- Opportunities to learn & grow at the YMCA.
- Being a part of a non-profit organization that works to make the community stronger.
- Support from an amazing team which includes training on expectations.
Skills
- Customer service skills.
- Ability to handle cash and reconcile transactions.
- Strong interpersonal and relationship-building skills.
Benefits
- Free YMCA membership - access to all branches.
- Sweet discounts on child care and summer camp programs.
- Generous Paid Time Off + 7 paid holidays throughout the year.
- Opportunities to learn & grow at the YMCA.
- Being a part of a non-profit organization that works to make the community stronger.
- Support from an amazing team which includes training on expectations.
Pay
TBD based on experience and qualifications.
Schedule
Flexible work schedule.
Application
To apply, please complete our quick, 3-minute online application.
Contact
The Greater Philadelphia YMCA is an equal opportunity employer.