Membership Assistant

Join the Institute for Justice, a public interest law firm on the front lines fighting to end widespread abuses of government power and to secure the rights that allow all Americans to pursue their dreams. As the Membership Assistant, you will help administer and grow IJ’s membership programs, which include some of IJ’s most dedicated supporters. You will be responsible for the timely and accurate entry and acknowledgment of donations, ensuring every donor receives an exceptional experience that draws them closer to IJ and our mission. The ideal candidate will exhibit the close attention to detail necessary for data entry and donation handling tasks, demonstrate an ability to coordinate and work well with a range of team members on varied projects, and embody the spirit of a growth mindset as this position offers flexibility and an opportunity to develop skills. This position is best suited for a proactive individual with a curiosity to learn and an enthusiasm for supporting the growth of an evolving fundraising program. Responsibilities: Process and acknowledge donations daily, personalizing where appropriate to increase the donors’ connection to IJTroubleshoot incomplete or declined donation attempts to help facilitate donor supportContribute to monthly reconciliation efforts between Finance and Development to ensure accurate gift entryDraft and send responses to donor inquiriesHelp produce and manage various in-house donor mailings or donor cultivation projectsProcess incoming mail each day, routing gifts, estate notifications, and other correspondence to the appropriate team membersMaintain clean data in our CRM and support efforts to optimize processes Required Skills: 0-2 years of experience working in a professional office settingExcellent attention to detailProven ability to prioritize and manage multiple projects and deadlinesAbility to communicate effectively with donors and team membersAbility to manage confidential information with discretionEntrepreneurial spirit and enthusiasm for improving processesProficiency with Microsoft Office tools (particularly Word and Excel)A commitment to producing error-free work Preferred Qualifications: Salesforce or similar CRM experienceGift processing or nonprofit experience Benefits: A hybrid work schedule per manager approvalFlexible work hours with core business hours of 10am and 4pm Full health, dental, and vision insurance (IJ covers 100% of individual premium) Free Short-Term Disability, Long-Term Disability, and Life insurance plans401(k) with employer matchGenerous PTO, including a paid personal day and 12 paid holidays Smart casual dress code with casual FridaysHSA employer contributions To Apply: To apply, please submit a resume and cover letter detailing why you're interested in working for the Institute for Justice. This position is posted at the Assistant level with a salary range of $50,000-$55,000.