Member Services Associate

Knowledge Services is currently seeking a part-time Division II Governance and Member Services Contractor for a 12-month contract through with the NCAA. Work Hours - approximately 20 hours per weekWork Location: Hybrid schedule with occasional onsite in Downtown Indianapolis Division II Governance and Member Services Contractor essential functions include:• Support designated Division II governance and member services staff members, including entering/processing expense reports, entering meeting requests in Short’s Travel portal, and other administrative assistance support.• Prepare for and support the 2026-27 programs and awards listed below, including but not limited to tracking attendance for programs and events, identifying missing nominations, and updating rosters.• Division II Award of Excellence• Division II FAR Institute• Division II -Specific Apple Training Institute• Division II Enhanced Attendance at Impact Forum and• Professional Development Workshop for Compliance Administrators• Manage requests for apparel, gear, gifts and other trinkets for the NCAA Convention and other Division II programs and events, including:• Researching items to be ordered• Entering requisition• Selecting items to order• Working with purchasing and/or vendor to order items• Tracking shipments• Counting items when received and perform a quality check• Process waiver case closeouts.• Other support and meeting/travel planning for committees, programs, events and initiatives. Division II Governance and Member Services Contractor Qualifications include:• Prior administrative experience• Excellent communication skills both verbal and written• Strong organizational skills