Member Service Teller

About the role

We're looking for a passionate, people-first Member Service Teller at our Greenfield branch. This position involves greeting members with warmth and genuine interest, handling various financial transactions, listening to member needs, educating on products and services, and keeping branch operations smooth.

Responsibilities

• Greet members with warmth and genuine interest—every interaction matters.
• Handle a variety of financial transactions with precision and care.
• Listen closely to uncover member needs and connect them with the right teammates.
• Educate members on Summit’s products and services to help them manage money more effectively.
• Keep branch operations running smoothly with attention to detail and timeliness.

Requirements

• At least one year of customer service or sales experience.
• A high school diploma or equivalent.
• Strong interpersonal skills and a knack for building rapport.
• Confidence in using Microsoft Office and basic math skills.
• A sharp eye for accuracy and a commitment to excellence.

Qualifications

• Physical Demands of Position: Continuous standing, walking, sitting, reaching, and lifting up to 40 pounds.
• Environmental/Working Conditions: Typical administrative setting with climate control and appropriate lighting. Saturday hours required.
• Equipment Used: Computer terminal/PC, calculator, printer/copiers, telephone.

Skills

• Customer service skills.
• Financial transaction handling.
• Product education.
• Attention to detail.
• Microsoft Office proficiency.

Benefits

• Excellent health insurance.
• 401K with match.
• Paid time off, paid holidays, paid volunteer time, plus birthday PTO.
• Student Loan Payback.
• Tuition Reimbursement.

Pay

• Details about pay are not specified in the job posting.

Schedule

• Saturday hours required.