Member Representative I - Norfolk, NE
Job Description
The Auto Club Group (ACG) is a brand established over 100 years ago, known for its trustworthiness. Members can expect to find competitive products and services, as well as opportunities for career growth.
How We Reward Our Employees
Member Representatives earn a competitive hourly rate ($19.08 - $21.50) with the potential for sales incentives. They also earn unlimited commissions on AAA Membership and Credit Card sales, and corporate incentive plans with bonuses every year based on performance. Additionally, they receive 3-5% yearly merit raises and career growth opportunities such as becoming a Field Service Representative, Insurance Sales Agent, Travel Agent, Performance Coach, or Membership Development Specialist. Comprehensive benefits packages include a 401(k) match up to 6%, medical, dental, vision coverage, paid time off, and complimentary AAA membership.
Required Qualifications
- High School Diploma or equivalent
- Experience working in a customer-focused environment
- Ability to provide customer-focused service and solve problems promptly
- Proficiency in Microsoft Office applications
- Effective communication skills (verbal and written)
- Ability to multi-task and prioritize tasks
- Passion and enthusiasm for working with people
- Basic mathematical calculations for accurate transactions
- Professional demeanor and efficient customer service
- Ability to work under pressure in a high-volume, fast-paced environment
Schedule and Work Environment
This is a full-time, in-office position from Monday to Friday, 8:30 AM to 5:30 PM, with a 1-hour lunch break. Employees will service ACG members in-person at a branch facility.