Member Experience Associate - Bellevue

About The Role

This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Bellevue, WA. To help, our compensation package includes some great commuter benefits!

As a Member Experience Associate at Industrious, you will be the heart of the member experience, truly aiming to create great days for all who enter your office.

What You'll Do

• Prepare the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
• Take ownership over managing inventory and ordering your location's supplies.
• Build magnificent events and design unique signage because the magic is in the details.
• Add new members into multiple systems so their first day in their office is seamless and memorable.
• Assist members with IT or wifi issues should they ever come up.
• Participate in local marketing events to ensure prospective members know the value of our flexible solutions.
• Lead walk-in tours when the Member Experience Manager is assisting other potential members.

Who You Are

• No member request is too big or too small for you to handle. You find yourself smiling when restocking the fridge and fixing the printer.
• Energized by meeting people and work well in a team, supporting and assisting to help a larger plan come together.
• Can create order out of chaos and always plan ahead, coming up with solutions before anyone knows there is a problem.
• Resilient, knowing the value of having a routine but ready for the bumps too.
• Willing to get your hands dirty and realize the behind-the-scenes work is not always glamorous.
• Always looking to improve and make things more efficient, staying busy is your happy speed.

Requirements

• Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
• Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
• Capable of operating machines and appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
• Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals and equipment.
• Ensure work areas are kept in a sanitary condition and all safety protocols are followed.

Pay & Benefits

The hourly compensation for this position starts at $25.25. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.

You will also be eligible for a number of generous perks including:

• Fixed hours to give you stability
• Commuter Stipend of $150 per quarter
• Travel stipend $150 annually (after 90 days)
• End of Year Bonus of $1500
• Sick pay as required by law
• Benefits bundle through Sequoia
• Heavily subsidized healthcare plans
• Generous paid time off
• Wellness programs
• Professional development grants
• 401k plan

Base and bonus compensation are just two components of Industrious' total compensation package that may be available to employees, subject to applicable eligibility criteria and company policies.