Member Contact Specialist I Gulfport 5180
Keesler Federal Credit Union · Gulfport, MS · 1 mo ago
On-siteOTHRFull-time
About the role
Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include: Medical, dental, and vision insurance.
Responsibilities
- Demonstrates the ability to communicate effectively and professionally, to provide quality service to members as well as internal team members.
- Ensures confidentiality and protection of member information.
- Follows credit union policies and procedures, properly identifies members (including account ownership) for whom they are conducting transactions or providing account information.
- Performs file maintenance, account changes, and other non-cash transactions.
- Provides balance inquiries, loan, credit card and account history, and general account, loan and credit card information upon member’s request.
- Accepts member requests for wire transfers and Speed Pay transactions within established limitations.
- Performs various account transactions per the member’s request within established guidelines; including but not limited to, loan payments, deposits, withdrawals, and credit cards payments.
- Resolves various member disputes, concerns, and requests within scope of authority.
- Effectively escalates member disputes or issues through chain of command when necessary.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products and services.
- Maintains up-to-date knowledge on all KFCU products