Member Assist

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

About the role

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot, which includes helping members with their purchases and ensuring there are carts ready and available. You will also assist members by helping them load their vehicles and support creating a great member experience. This role requires you to be constantly on your feet and on the go, regardless of weather conditions.

Responsibilities

• Maintains safety of the facility according to company policies and procedures by conducting safety sweeps, handling merchandise, and correcting or reporting unsafe situations to facility management.
• Provides member service by:
  • Acknowledging and identifying member needs.
  • Assisting members and resolving issues or concerns.
  • Promoting company products and services.
  • Organizing and maintaining availability of carts/flatbeds.
  • Assisting members with transporting items using cart retrieval equipment.
  • Maintaining parking lot cleanliness.
• Completes work assignments and priorities by:
  • Using policies, data, and resources.
  • Collaborating with managers, coworkers, customers, and other business partners.
  • Identifying priorities, deadlines, and expectations.
  • Carrying out tasks and communicating progress.
  • Determining and recommending ways to address improvement opportunities.
  • Adapting to and learning from change, difficulties, and feedback.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.
• Proactively identifies members who need help, actively engages them, and assists them.
• Properly maintains equipment and ensures products are organized, stocked correctly, and promptly fixes any problems.
• Embraces differences in people, cultures, ideas, and experiences to create an inclusive workplace where associates feel seen, supported, and connected.
• Builds strong and trusting relationships, communicates with impact, and motivates or influences others.
• Strengthens the team by helping develop and mentor others, and recognizes contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Acts in a selfless manner, demonstrating humility, self-awareness, honesty, fairness, and transparency.
• Delivers results while putting the customer first and makes decisions based on reliable information.
• Balances short- and long-term priorities and considers how work impacts the team’s ability to deliver on its purpose.
• Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Drives continuous improvements, is open to new technologies and skills, and supports others through change.

Qualifications

This role is a great way to start a fulfilling career at Sam’s Club. There are no minimum qualifications listed for this position.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off (PTO) including vacation, sick leave, holidays, parental leave, family care leave, bereavement, jury duty, and voting. PTO amounts depend on job classification and length of employment.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: A company-paid education benefit program for full-time and part-time associates, covering high school completion, bachelor’s degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid by Walmart. Eligibility requirements apply.

Pay

The hourly wage range for this position is $18.00 to $26.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances, such as based on schedule, facility, season, or specific work performed.

*For information about PTO and benefits eligibility, see One.Walmart.