Member assist
Position Summary
We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. You will sweep us off our feet if:
- You thrive in fast-paced environments
- You’re a multi-tasker at heart
- You keep member satisfaction as your top priority
- You can stand for long periods of time while assisting members quickly and accurately
- You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
What you'll do
Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for handling merchandise and correcting and reporting unsafe situations to facility management
Provides member service by acknowledging the member and identifying member needs assisting members resolving member issues and concerns promoting the company’s products and services organizing and maintaining availability of carts, flatbeds assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness
Completes work assignments and priorities by using policies, data, and resources collaborating with managers, coworkers, customers, and other business partners identifying priorities, deadlines, and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
Technology
- Proactively identifies members who need help actively engages them and assists them
Respects the individual
- Embraces differences in people, cultures, ideas, and experiences
- Creates a workplace where associates feel seen, supported, and connected through a culture of belonging
- Creates opportunities for all associates to thrive and perform
- Helps to attract the best talent
Act with Integrity
- Maintains and promotes the highest standards of integrity, ethics, and compliance
- Models the Walmart values to support and foster our culture
- Holds oneself and others accountable
- Supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us
Serve our Customers and Members
- Delivers results while putting the customer first
- Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders
- Strives for excellence
- Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
- Drives continuous improvements is open to and uses new technologies and skills and supports others through change
Benefits
- Competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision, and dental coverage
- Financial benefits include 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
- LIVE BETTER U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Hourly Wage Range
The hourly wage range for this position is $16.00 to $24.00*
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications
- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications
- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.