Member Assist

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

What you'll do

• Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for handling merchandise and correcting and reporting unsafe situations to facility management
• Provides member service by acknowledging the member and identifying member needs, assisting members resolving member issues and concerns, promoting the company’s products and services, organizing and maintaining availability of carts/flatbeds, assisting members with transporting items, utilizing cart retrieval equipment according to company policies and procedures, and maintaining parking lot cleanliness
• Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties, and feedback
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices
• Technology: Proactively identifies members who need help, actively engages them, and assists them
• Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems
• Respects the individual: Embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent
• Respects the individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence
• Respects the individual: Strengthens the team by helping develop and mentor others, recognizes others’ contributions and accomplishments
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us
• Acts with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
• Serve our Customers and Members: Delivers results while putting the customer first, makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders
• Serve our Customers and Members: Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience
• Serve our Customers and Members: Strive for Excellence: Drives continuous improvements, is open to and uses new technologies and skills, supports others through change

Benefits

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• LIVE BETTER U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart

Minimum Qualifications

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

• Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.