Member Assist

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. You will sweep us off our feet if:

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

What you'll do

Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for handling merchandise and correcting and reporting unsafe situations to facility management

Provides member service by acknowledging the member and identifying member needs assisting members resolving member issues and concerns promoting the company’s products and services organizing and maintaining availability of carts, flatbeds assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness

Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback

Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices

Respects the individual by embracing differences in people cultures ideas and experiences creating a workplace where associates feel seen supported and connected through a culture of belonging creating opportunities for all associates to thrive and perform helping to attract the best talent

Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence

Strengthens the team by helping develop and mentor others recognizes others contributions and accomplishments

Acts with integrity by maintaining and promoting the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us

Acts with integrity by acting in a selfless manner and is consistently humble self-aware honest fair and transparent

Serves our customers and members by delivering results while putting the customer first

Serves our customers and members by making decisions based reliable information balances short and long-term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders

Strives for excellence by displaying curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience

Strives for excellence by driving continuous improvements is open to and uses new technologies and skills and supports others through change

Additional Information

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $17.00 to $25.00*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.