Member Advisor Part-Time - Spring Arbor Rd.

About the role

Join TRUE Community Credit Union - one of Michigan's fastest-growing credit unions - as a Member Advisor and be part of a dynamic team that puts members first!

Responsibilities

• Process everyday banking transactions like deposits and withdrawals.
• Aid members with loan applications.
• Spot and prevent potentially fraudulent activity.
• Share products and services that make life better for our members.
• Use multiple programs while staying compliant with regulations.

Requirements

• High School Diploma/GED required.
• 1 year of similar experience preferred.

Qualifications

Collaborative problem solvers who excel in team-driven environments.
Dependable professionals who consistently follow through on responsibilities.
Positive, polished communicators who remain composed under pressure.
Adaptable individuals who thrive in dynamic, fast-changing settings.
Skilled sales and customer service professionals with a people-first mindset.

Benefits

• Competitive Pay: Starting at $17.00/hour (increasing with relevant experience).
• Generous Paid Time Off - including birthday, volunteer, and inclusion days, along with 12 paid holidays each year.
• A pension plan plus a 100% 401(k) match up to 5% so your savings grow stronger, faster.
• Tuition reimbursement for your education and gym membership reimbursement to support your health.
• Interest-free clothing loans to help you feel and look your best.

Schedule

Up to 29 hours/Week
Monday – Friday shifts (starting as early as 7:45 am and ending at approximately 5:15 pm).

Mandatory - 3 Saturdays per month (8:30 am – 1:30 pm).

Orientation & Training

• Orientation: 8 days of paid orientation at our main branch (1100 Clinton Road, Jackson, MI).
• Training: 5 weeks of hands-on learning with an experienced Member Advisor to set you up for success.

Who We're Looking For

Collaborative problem solvers who excel in team-driven environments.
Dependable professionals who consistently follow through on responsibilities.
Positive, polished communicators who remain composed under pressure.
Adaptable individuals who thrive in dynamic, fast-changing settings.
Skilled sales and customer service professionals with a people-first mindset.

Minimum Qualifications

• High School Diploma/GED required.
• 1 year of similar experience preferred.

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