Medspa Front Desk

About the role

GMS is an industry leading, award-winning medical spa established in 2005 with the mission to inspire confidence and empower patients, employees, and communities.

Responsibilities

• Prepares treatment rooms and equipment at the beginning of the day and closes rooms down at the end of the day.
• Responsible for meeting, greeting, and educating patients on skin care products and treatments.
• Schedules appointments and checks out patients.
• Maintains all areas of the Medspa - public areas and treatment rooms.
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit, obtains consents for treatments.
• Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing the room set up/procedure set up, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
• Obtains pre and post photography.
• Assists in confirming completion of consent and pre/post forms.
• Counsels patients by reviewing pre and post treatment care instructions.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Maintains all treatment rooms by ensuring linens are clean, trash is emptied, and rooms are always impeccably clean.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.

Requirements

• Strong understanding of all services and products offered.
• Able to answer inquiries from patients.
• Able to lead in the sale of product or service.

Qualifications

• Prior experience with Zenoti a plus!
• Other duties as assigned.

Benefits

• Employee allowance for services and skin care products
• Employee discount
• Paid Time Off
• Paid Holidays
• Medical, Dental, & Vision
• Voluntary Supplemental Insurance such as Hospital, Critical Illness, AD&D
• 401k

What to Expect when you work for GMS with a full-time schedule

• Employee allowance for services and skin care products
• Employee discount
• Paid Time Off
• Paid Holidays
• Medical, Dental, & Vision
• Voluntary Supplemental Insurance such as Hospital, Critical Illness, AD&D
• 401k

Core Values

• Excellence: Make what you do matter. Being the leader in your space, learning from mistakes, taking accountability, pride in work, highest quality, innovating, not being complacent. Excelling at everything you do resulting in best outcomes, quality of care and experience.
• Integrity: Do the right thing. We only ever do the right thing because there is no alternative.
• People Focused: All GMS is committed to building an encouraging, caring, and supportive environment for our employees and patients. We share a responsibility to support our colleagues and patients while enriching their lives. GMS is a team, through and through. We have fun, take time to support one another, and help each other to grow.
• Passionately Driven: Love what you do. A position at GMS is not just a job – it is a passion, it is an experience.
• Respect: Everyone. Our staff sees people as people, first and foremost and they respect everyone for their humanity. We hold no judgement and we honor everyone we encounter.
• Growth: Embracing change. Personal growth, professional growth, service offerings. Being fluid and flexible, adaptable, open minded.