Medication Use Technology Analyst - Senior / Intermediate

Health Information Technology and Services at University of Michigan Health is looking for an Applications Systems Analyst to join the Pharmacy Technology team, supporting systems for Outpatient and Specialty Pharmacy. This role is part of an exciting expansion of pharmacy services for patients, working within a diverse team of analysts and clinical pharmacists.

About the role

The analyst will partner closely with pharmacists, providers, operational leaders, and technology teams to support medication-use workflows, medication safety initiatives, regulatory requirements, and optimization of pharmacy technology solutions across ambulatory and specialty pharmacy environments.

Responsibilities

• Plan, implement, and maintain Outpatient and Specialty Pharmacy operational and clinical applications to meet department needs.
• Support Outpatient and Specialty Pharmacy applications including testing, installation, system design, and system documentation.
• Partner with pharmacists, clinicians, and operational stakeholders to analyze business needs and translate requirements into safe and effective system solutions.
• Participate in project activities (application upgrades and new application implementations).
• Perform business analysis activities for all system documentation and organization, including disaster recovery and system configuration.
• Complete compliance and security audit requirements for Outpatient and Specialty Pharmacy applications and systems.
• Support medication safety and quality initiatives through system optimization, clinical decision support review, and workflow analysis.
• Troubleshoot complex pharmacy informatics issues in collaboration with technical teams, application vendors, and operational departments.
• Participate in on-call program for application continuity of operations.

Qualifications

Senior Level

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of experience as an IT systems analyst.
• Working knowledge of Windows operating systems.
• Familiarity with IT project management principles.

Intermediate Level

• Bachelor's degree or equivalent combination of education and experience.
• 2-3 years of experience as an IT systems analyst.
• Working knowledge of Windows operating systems.
• Familiarity with IT project management principles.

Skills

• Experience implementing IT healthcare solutions.
• Familiarity with HIPAA and other healthcare information regulations and requirements.
• Familiarity with community or specialty pharmacy operations.
• Knowledge of medication safety principles and clinical decision support.
• Experience supporting medication records and e-prescribing workflows.
• Experience with pharmacy automation systems.
• Experience with HL7 interfaces and messages.
• Experience with Epic Willow Ambulatory (certification or proficiency preferred).
• Experience with Epic Compass Rose (certification or proficiency preferred).
• 2+ years exposure to clinical informatics.

Schedule

Positions eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually and may change at any time. You may be required to attend onsite meetings and conduct in-person training, which will require the ability to be on-site.

Benefits

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and family care support. Learn more about our benefits.