Pharmacy Analyst (Senior or Mid-Level)

Summary

Senior Level
Responsible for enhancing, supporting and maintaining Pharmacy applications within the UPHS health system.
Responsibilities include: providing instruction on various technical topics to other Pharmacy Analyst team members, helping manage application projects through the entire project life cycle while meeting project deadlines and initiatives, coordinating the development of new functionality, testing and implementing scheduled vendor releases and system upgrades and fixing system defects.
Will serve as a Senior resource for other application team members on technical and functional application analysis, defining system requirements and developing logical data models using best practices for build and configuration, maintenance and data integrity.
Works with cross functional teams and UPHS clients by providing education on Pharmacy system functionality and configuration of new tools to increase end user productivity within the application.
Ensures system changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications, and develop, plan and execute testing for supported applications.
Communicates all necessary application changes, enhancements and procedures to all necessary internal department teams.

Mid Level
The Pharmacy Analyst will be a member of the Epic Information Services Team with the responsibility to oversee and participate in the building and maintenance of the pharmacy information system (Epic Willow) with an emphasis on patient care impact, clinical outcomes and quality improvement.
The Pharmacy Analyst will serve as a clinical expert within the IS Department responsible for developing policies and procedures around the use of the pharmacy information system, the integrated medical record, as well as the prescriber order entry system.
Additional responsibilities include working with cross functional teams such as pharmacy staff, application team members and clinicians in order to gain input into system design as well as providing education on system functionality to increase end user productivity within the application.

Responsibilities

• Senior Level
  Delivers customer service to IS and Pharmacy clients seamlessly across system boundaries, while ensuring safety, confidentiality & security of employee and patient data.
  Leads the education and delivery to internal team members in the utilization of functionality within the application.
  Coordinates with cross-functional team members to determine and define specific analytical and technical systems information requirements, objectives and solution sets for the enhancements and configuration of the application.
  Promptly identifies, documents and resolves problems with system functionality.
  Coordinates and adheres to strict project schedules and handles multiple assignments.
  Communicates all necessary application changes, enhancements and procedures to all necessary internal department teams.
• Mid Level
  Delivers customer service to IS and Pharmacy clients seamlessly across system boundaries, while ensuring safety, confidentiality and security of employee and patient data.
  Participants in education and delivery to internal team members in the utilization of functionality within the applications.
  Coordinates with cross-functional team members to determine and define specific analytical and technical systems requirements, objectives and solution sets for the enhancements and configuration of the application.
  Promptly identifies, documents and resolves problems within system functionality.
  Coordinates and adheres to strict project schedules and handles multiple assignments.
  Communicates problems, issues and potential solutions to team members, clients, organizational administration and immediate supervisor or lead.
  Researches and analyzes new functionality within the application to enhance practice, productivity and operational processes for end users.
  Applies clinical knowledge and experiences as appropriate to educate, examine and modify build to help ensure patient safety throughout the application build.

Education/Experience

• Senior Level
  Bachelor's degree (Required), preferably in Pharmacy (Bachelor's or PharmD)
  3+ years of Information Technology experience relative to a Pharmacy application (Required)
  Valid/Current Pharmacist License in State of primary work location (Preferred)
  Epic Willow experience (Preferred)
• Mid Level
  Bachelor's degree (Required), preferably in Pharmacy (Bachelor's or PharmD)
  2+ years of Information Technology experience relative to a Pharmacy application (Required)
  Valid/Current Pharmacist License in State of primary work location (Preferred)
  Epic Willow experience (Preferred)