Medicare Sales Agent - Remote in Texas, Tennessee, & Kentucky,

About the role

UHC is seeking dedicated sales professionals to be part of our team! The role involves answering incoming phone calls, providing information, and matching customers with the correct coverages, products, and benefits. Candidates must reside in one of the specified states and hold a valid Health Insurance license.

Responsibilities

• Answer incoming phone calls from prospective members, identify their needs, and convert them into qualified leads and sales
• Follow up with members to address questions and review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement
• Demonstrate knowledge of the product portfolio by addressing member needs, explaining differences between products, and assisting with product selection
• Absorb and complete enrollment applications over the phone, ensuring compliance with product requirements and guidelines
• Maintain performance goals in areas of sales, attendance, and consumer experience
• Maintain and renew agent licensure, appointments, and annual product certification

Requirements

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Current and active Health Insurance license in state of residence
• 1+ years of recent sales experience utilizing a health insurance license, or a bachelor's degree
• Ability to work regular shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Reside in one of the following states: Tennessee, Kentucky, or Texas

Preferred Qualifications

• Familiarity with computer and Windows PC applications
• Flexibility to customize approach to meet various caller communication styles and personalities

Compensation & Benefits

• Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K (+)
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Sign-on Bonus up to $3,000 for licensed external/internal applicants
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay & Schedule

• Hourly pay range: $16.00 to $24.00 per hour
• Full-time position with flexibility based on seasonality
• Operating hours: Monday - Friday 7:00AM - 7:00pm CST local time; your shift will be provided during training with rotational weekend work

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Educational Reimbursement
• Employee Discounts
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)