Medicare Sales Agent - Hybrid in Minnetonka, MN

About the role

Grow your career with a company that cares. UnitedHealthcare is seeking motivated individuals to join our team as a Medicare Sales Agent in Minnetonka, MN.

Responsibilities

• Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal of converting the caller to a qualified lead and sales
• Follow up with members on questions or to review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Demonstrate knowledge of the product portfolio by addressing the needs of members, explaining the differences between products, and assisting with selection of products to best meet their needs
• Absorb and complete the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

Requirements

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live in commutable distance to our Minnetonka, MN office

Qualifications

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live in commutable distance to our Minnetonka, MN office

Skills

Must have strong communication skills, be able to work independently, and have a positive attitude.

Benefits

• As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience- Compensation = Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K (+)
• Sign-on bonus of up to $3,000 for external candidates
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay

Base salary + monthly sales incentive earning potential

Schedule

• Operating hours: Monday - Friday 7:00am - 7:00pm local time; your shift will be provided during training with rotational weekend work (Saturdays/Sundays)
• Full-time position with flexibility desired based on the seasonality of our business