Medicare Sales Agent - Hybrid in Minnetonka, MN,
About the role
Grow your career with a company that cares. UnitedHealthcare is seeking a dedicated Medicare Sales Agent in Minnetonka, MN.
Responsibilities
- Answer incoming calls from prospective members, identifying their needs and converting them to qualified leads
- Follow up with members to address questions and review products and services
- Navigate multiple computer systems to document member information and engage actively with members
- Demonstrate knowledge of the product portfolio and assist members in selecting appropriate products
- Absorb and complete enrollment applications over the phone, ensuring compliance with product requirements and guidelines
- Meet and exceed performance, attendance, and consumer experience goals
- Maintain and fulfill requirements for agent licensure, appointments, and annual product certification
Requirements
- High School Diploma/GED or 4+ years of customer service/sales experience
- Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
- Ability to work regular shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed
- Live in a commutable distance to the Minnetonka, MN office
Qualifications
- High School Diploma/GED OR 4+ years of customer service/sales experience
- Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
- Ability to work regular shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed
- Live in a commutable distance to the Minnetonka, MN office
Skills
Strong communication skills, familiarity with computer systems, and the ability to adapt to various communication styles are essential.
Benefits
- Competitive base salary and monthly sales incentive
- Up to $3,000 sign-on bonus for external applicants
- 15 days of paid time off and 8 paid holidays
- Medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
- 401(k) savings plan and employee stock purchase plan
- Education reimbursement and employee discounts
- Employee assistance program and referral bonus program
- Voluntary benefits such as pet insurance, legal insurance, and LTC insurance
Pay
Total compensation is determined by your ability to sell and deliver a great customer experience, including a combination of base pay and sales commissions. Average annual earnings range from $50K to $65K, with top performers potentially earning up to $80K.
Schedule
This is a full-time position with flexibility based on the seasonality of our business. Work schedules include operating hours of Monday - Friday 7:00am - 7:00pm local time, with rotational weekend work (Saturdays/Sundays). Employees will enjoy the opportunity to work from home up to 3 business days per week after completing training and on-the-job nesting period.