Medical SUpply Account Manaager (MSAM)

Job Purpose

Maintains relationships, takes orders from existing customers, and secures new customers by calling or visiting prospects in the Urologic landscape.

Key Responsibilities

• Secures orders from existing and potential customers by visiting customer facilities and similar accounts.
• Secures opportunities to quote on customer requirements.
• Follows up on customer inquiries and patient needs.
• Establishes professional customer/vendor relationships with relevant personnel.
• Submits activity/call reports concerning customer-related activities for quotes, orders, and issues related to customer/vendor relationships.
• Performs all assigned duties in the assigned sales territory.
• Prepares lost business and territory sales forecast reports.
• Maintains productivity and performance standards, including staying informed about funding requirements and technological advancements in the Urological Supply industry.

Required Qualifications, Skills, And Experience

• Bachelor’s degree in business or a related field is required.
• At least 1 year of experience in outside Urological or related sales is required.
• Experience calling on complex rehab centers, spina bifida centers, hospitals/hospital systems, and urological specialists/centers is required.
• Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback, and meets commitments.
• Focuses on solving conflicts, maintains confidentiality, listens attentively, keeps emotions under control, and seeks out others' ideas.
• Understands business implications of decisions, displays an orientation to profitability, adapts to changes, manages competing demands, and deals with unexpected events.
• Works within approved budgets, develops and implements cost-saving measures, contributes to profits and revenue, and conserves organizational resources.
• Accepts accountability and demonstrates a willingness to seek solutions rather than finding fault with others.
• Follows instructions, responds to management direction, commits to long hours of work when necessary, and completes tasks on time or notifies appropriate persons with an alternate plan.
• Treats others with respect and consideration, accepts responsibility for own actions, and follows through on commitments.
• Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality, observes safety and security procedures, determines appropriate actions beyond guidelines, and reports potentially unsafe conditions.

Physical Work Requirements

• Must be highly mobile and able to access all areas of the premises.
• Able to concentrate and remain focused while handling multiple tasks, responsibilities, and projects.
• Able to work over eight hours in a workday and over 40 in a work week as necessary.
• Able to read, comprehend, and follow written and verbal instructions.

Pay

Competitive compensation package including medical, dental, and vision insurance, short-term and long-term disability, a 401(k), and life insurance.

Schedule

Full-time/Regular.

Benefits

Includes medical, dental, and vision insurance, short-term and long-term disability, a 401(k), and life insurance.

Skills

Must have a Bachelor’s degree in business or a related field and at least 1 year of experience in outside Urological or related sales. Experience calling on complex rehab centers, spina bifida centers, hospitals/hospital systems, and urological specialists/centers is required. Must manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback, and meet commitments. Must understand business implications of decisions, display an orientation to profitability, adapt to changes, manage competing demands, and deal with unexpected events. Must work within approved budgets, develop and implement cost-saving measures, contribute to profits and revenue, and conserve organizational resources. Must accept accountability and demonstrate a willingness to seek solutions rather than find fault with others. Must follow instructions, respond to management direction, commit to long hours of work when necessary, and complete tasks on time or notify appropriate persons with an alternate plan. Must treat others with respect and consideration, accept responsibility for own actions, and follow through on commitments. Must demonstrate accuracy and thoroughness, look for ways to improve and promote quality, apply feedback to improve performance, monitor own work to ensure quality, observe safety and security procedures, determine appropriate actions beyond guidelines, and report potentially unsafe conditions.

Qualifications

Must be highly mobile, able to access all areas of the premises, able to concentrate and remain focused while handling multiple tasks, responsibilities, and projects, able to work over eight hours in a workday and over 40 in a work week as necessary, able to read, comprehend, and follow written and verbal instructions, and must have a Bachelor’s degree in business or a related field and at least 1 year of experience in outside Urological or related sales. Experience calling on complex rehab centers, spina bifida centers, hospitals/hospital systems, and urological specialists/centers is required. Must manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback, and meet commitments. Must understand business implications of decisions, display an orientation to profitability, adapt to changes, manage competing demands, and deal with unexpected events. Must work within approved budgets, develop and implement cost-saving measures, contribute to profits and revenue, and conserve organizational resources. Must accept accountability and demonstrate a willingness to seek solutions rather than find fault with others. Must follow instructions, respond to management direction, commit to long hours of work when necessary, and complete tasks on time or notify appropriate persons with an alternate plan. Must treat others with respect and consideration, accept responsibility for own actions, and follow through on commitments. Must demonstrate accuracy and thoroughness, look for ways to improve and promote quality, apply feedback to improve performance, monitor own work to ensure quality, observe safety and security procedures, determine appropriate actions beyond guidelines, and report potentially unsafe conditions.