Medical Staff Relations Coordinator

About the role

The Medical Staff Relations Coordinator serves as the primary liaison between medical staff, psychiatry residents, medical students, clinical interns, locum providers, contracted clinicians, and organizational leadership. This position coordinates graduate medical education activities, medical staff operations, quality and regulatory initiatives, credentialing support, and provider scheduling functions.

Responsibilities

• Serve as the primary liaison and resource for medical staff, psychiatry residents, medical students, fellows, advanced practice providers, interns, locum providers, and contracted clinicians.
• Cook up and manage residency program and medical student activities, including rotations, schedules, orientation, onboarding, training, and ongoing support.
• Manage resident, learner, and provider schedules, including outpatient rotations, on-call schedules, supervision schedules, and coverage schedules.
• Coordinate internship placements and clinical education experiences with educational institutions and affiliated programs.
• Ensure required affiliation agreements, background checks, immunization records, and onboarding documentation are completed and maintained.
• Facilitate onboarding and orientation activities, including technology access, badges, training coordination, and organizational introductions.
• Keep in touch with educational institutions, residency program leadership, learners, supervising physicians, and organizational leadership regarding scheduling, program requirements, and operational needs.
• Handle locum tenens, moonlighting, and contracted provider activities, including scheduling, onboarding, documentation, and agency communication.
• Help with recruitment and retention initiatives for medical staff and providers.
• Complete medical staff compensation, continuing medical education (CME), and related administrative documentation.
• Maintain and support Medical Staff Bylaws and related governance processes.
• Coordinate Medical Staff meetings, including agenda development, meeting scheduling, preparation of materials, minute-taking, and follow-up activities.
• Support Medical Staff leadership with administrative functions, records management, and policy development.
• Aid in revisions and implementation of Medical Staff Bylaws, policies, and procedures.
• Maintain accurate records and documentation related to medical staff operations and educational programs.
• Cook up quality and regulatory operations, including supporting quality improvement initiatives, maintaining compliance with applicable state, federal, accreditation, and Joint Commission requirements, monitoring documentation compliance, assisting in resolving identified deficiencies, coordinating and managing the Peer Review, Ongoing Professional Practice Evaluation (OPPE), and Focused Professional Practice Evaluation (FPPE) processes, providing administrative support for medical staff quality monitoring and performance evaluation activities, supporting internal audits, quality assurance reviews, and regulatory readiness efforts, collaborating with leadership and operational departments to identify process improvement opportunities and implement corrective actions.
• Keep confidential the sensitive information of employees, learners, providers, and patients.
• Build and maintain productive working relationships with internal and external stakeholders.
• Act as a resource and problem-solver for medical staff, learners, leadership, and support personnel.
• Perform other duties and special projects as assigned.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, Human Services, or a related field.
• Two or more years of experience in a healthcare setting or related field.
• Experience coordinating schedules, projects, educational programs, or administrative operations.
• Proficiency with Microsoft Office applications and healthcare information systems.
• Strong verbal, written, and interpersonal communication skills.

Preferred

• Master’s degree in a healthcare-related field.
• Three or more years of experience in a healthcare setting.
• Experience working in behavioral health services.
• Experience supporting medical staff, graduate medical education programs, residency programs, or healthcare quality initiatives.
• Experience with Joint Commission standards, credentialing processes, and healthcare regulatory compliance.

Qualifications

• Required: Bachelor’s degree in Healthcare Administration, Business Administration, Human Services, or a related field.
• Required: Two or more years of experience in a healthcare setting or related field.
• Required: Experience coordinating schedules, projects, educational programs, or administrative operations.
• Required: Proficiency with Microsoft Office applications and healthcare information systems.
• Required: Strong verbal, written, and interpersonal communication skills.
• Preferred: Master’s degree in a healthcare-related field.
• Preferred: Three or more years of experience in a healthcare setting.
• Preferred: Experience working in behavioral health services.
• Preferred: Experience supporting medical staff, graduate medical education programs, residency programs, or healthcare quality initiatives.
• Preferred: Experience with Joint Commission standards, credentialing processes, and healthcare regulatory compliance.

Skills

• Excellent communication skills.
• Organizational skills.
• Attention to detail.
• Ability to manage multiple tasks simultaneously.
• Knowledge of healthcare regulations and standards.
• Proficiency with Microsoft Office applications.

Benefits

This job is a full-time, in person position, usually working weekday business hours. PTO, paid holidays, health insurance, dental insurance, vision insurance, on-site bistro and cafeteria, employee assistance program, newly updated facility, and more. As a full-time employee of NCHC, you are eligible for the Wisconsin Retirement System (WRS).

Pay

The starting pay range for this role is $29.84 - $32.50, based on experience.

Schedule

This job is a full-time, in person position, usually working weekday business hours.