Medical Services Coordinator

About the role

Avondale House is a 501(c)(3) not-for-profit agency that provides services to individuals with autism including a day program for adults, where clients receive training in daily living skills and pre-vocational activities and three residential homes for individuals unable to live in their own home. Avondale House has been serving individuals with autism since 1976.

Responsibilities

• Schedules initial, follow-up, routine and emergency medical appointments for residential services.
• Assists in the preparation of paperwork for all medical appointments including pre-authorizations.
• Accompanies residents to initial, follow-up, routine and emergency doctor’s appointments.
• Prepares and distributes weekly medical appointment calendar.
• Works with Nursing Services, QIDP of Residential Services & all Avondale House staff to ensure appropriate residential staff are scheduled to assist with medical appointments as needed.
• Ensures medical appointment documentation is obtained from each visit and ensures accuracy of information obtained from each visit.
• Assist with and updates medical appointment documentation in TMP.
• Communicates with doctor’s office to obtain information as needed.
• Scans, files, and updates electronic medical record system (TMP) and all other medical documentation (TB Test, Vaccines, training documents).
• Orders medications, laboratory supplies, and clinic supplies as needed.
• Assists with other clinic duties as needed.

Requirements

• Ability to demonstrate Avondale House Core Values: Commitment, Achievement, Respect, Integrity, Nurturing and Growth.
• Previous medical office experience is strongly preferred.
• Must have excellent organizational, communication skills with the ability to multi-task.
• Intermediate to advanced user of Microsoft Office products (Word, Excel, and Outlook).
• Comfortable with utilizing an electronic medical record system such as Task Master Pro (TMP).
• Knowledge of ICF Regulations is desired.
• Current CPR Certification is required before or immediately after hire.
• Ability to manage non-compliant and aggressive behaviors through non-violent crisis intervention, according to state regulations and Avondale House policies.
• Must have experience and comfort level working with individuals with Autism or Intellectual & Developmental Disabilities (IDD) is required.
• Valid driver’s license and insurability are required.
• Background Check Required.
• Physical Requirements: Ability to implement CPI, Non-Violent Crisis Intervention. Lifting/Moving up to 50 lbs. Ability to stand on your feet for 2-3 hours at a time, kneel, bend, stoop, pushing or pulling.

Benefits

Avondale House offers a generous benefit program that includes medical and 401(k) with an employer contribution, dental, vision, life, and disability insurance, paid time off and holiday pay.