Medical Secretary, Radiology, Full Time

Schedule: Monday - Friday, 7:30am - 4:00pm

About the Role

Provides secretarial and administrative support using knowledge of medical terminology and procedures in a hospital, clinic, or laboratory environment. Compiles information for recording purposes and prepares reports.

Responsibilities

• Greets patients and other visitors.
• Maintains patient flow.
• Addresses and resolves routine inquiries.
• Screens and handles calls and/or correspondence for requests for materials, records, patient appointments, ensuring HIPAA guidelines are followed.
• Sorts and distributes mail.
• Performs general registration and billing, obtaining pre-certifications, verifying appropriate coding, insurance, co-pays, medical records, and referrals.
• Acts as a liaison with Patient Accounting and/or Physician billing services to clarify billing and charge issues.
• Produces, processes, and maintains required documentation and reports such as productivity/utilization, medical records, customer surveys, audits, financial reports, staff certifications/licenses.
• Schedules management appointments, meetings, and conferences.
• Prepares meeting minutes and memos.
• May maintain calendars/itinerary for management personnel as requested.
• Assists in orienting new office staff; participates in performance improvement initiatives; coordinates and maintains support personnel schedules.
• May lead work of other clerical or administrative support personnel on a project basis or as necessary to ensure smooth office workflow.
• Maintains office equipment (copier, fax, etc.), ensures par levels of office supplies, and maintains disposition of clinical materials as required by regulatory agencies.

Requirements

• Proficiency in using computers (data entry, word processing, report production).
• Working knowledge of medical terminology.
• Excellent communication skills (verbal, written, listening) to interact with patients, medical staff, and other internal/external clientele.
• Strong organizational skills and ability to use sound judgment to prioritize duties.
• Familiarity with department policies and procedures or ability to quickly learn and operate within those parameters.

Qualifications

• One year of experience in a medical setting preferred.
• High School diploma or G.E.D.
• Associate’s Degree in Medical Secretarial Science preferred.

Pay

$18.89 - $27.81 hourly

Benefits

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to:

• Medical, prescription, dental, and vision insurance.
• Health and dependent care flexible spending accounts.
• 403(b) (401(k) subject to collective bargaining agreement).
• Paid time off and paid sick leave as provided under state and local paid sick leave laws.
• Short-term disability and optional long-term disability.
• Colleague and dependent life insurance and supplemental life and AD&D insurance.
• Tuition assistance.
• Employee assistance program that includes free counseling sessions.

Eligibility for benefits is governed by the applicable plan documents and policies.