Medical Secretary - Oncology

Location: 81 Meriden Ave, Bradley, CT 10003

Schedule

Monday‑Friday

About the role

Work where every moment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do, knowing every moment matters here. The Hartford HealthCare Cancer Institute offers cancer patients an unparalleled network of coordinated services—all under one roof—backed by a truly integrated team of talented, experienced, and compassionate caregivers and physicians, and the latest cutting‑edge technology.

Responsibilities

• Warmly greets and registers arriving patients.
• Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter.
• Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit.
• Reviews daily report of appointment confirmations to ensure an accurate schedule and appropriate communications with patients.
• Collects co‑payments and office charges as needed and explains office payment billing policies to patients.

Qualifications

• High school diploma or equivalent.
• Experience in a fast‑paced medical office (highly preferred).
• Epic experience (preferred).
• Strong working knowledge of insurance requirements.
• Solid working knowledge of Microsoft Office software.
• Basic working knowledge of medical terminology.
• Ability to travel independently to satellite offices with or without advanced notice.

Hartford HealthCare offers exciting opportunities for career development and growth across locations throughout the state, with a competitive benefits program designed to support work‑life balance.