Medical Secretary- Hematology/ Oncology

Patient & Front Desk Support

• Greet patients in person and by phone with courtesy and professionalism
• Maintain a clean, welcoming front desk and waiting area
• Answer incoming calls, messages, and faxes and ensure timely communication

Scheduling & Registration

• Schedule, confirm, and manage patient appointments using EHR systems (EPIC)
• Register new patients and update existing patient information

Records & Documentation

• Maintain accurate, organized, and confidential patient records
• Prepare and manage medical correspondence, reports, and documentation

Insurance & Billing Support

• Process insurance information and verify eligibility
• Collect co-pays and process payments
• Support billing processes as needed

Care Coordination

• Coordinate referrals to specialists and follow up on authorizations
• Support physicians and medical staff with administrative tasks as needed

Qualifications

• High school graduate
• Minimum of one year of experience as a medical assistant in a medical practice environment preferred
• Certification as a medical assistant preferred
• Graduate of an accredited secretarial training school preferred
• Two years of experience in a busy medical practice setting

Skills & Abilities

• Knowledge of medical terminology
• Experience with word processing equipment and personal computers
• Working knowledge of insurance regulations and required forms
• Ability to be trained in CPT and ICD-9 coding
• Familiarity with billing systems preferred
• Knowledge of pre-admission and pre-testing requirements helpful
• Computer proficiency required

Pay

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.