Medical Secretary III (Hybrid) - Endocrinology

Location: Saint Louis, MO 63110

About the role

The Division of Endocrinology, Metabolism & Lipid Research has nine clinic sites across the St. Louis metro area with more than 30 clinical faculty and advanced practice providers. We care for patients with a broad range of endocrine conditions and metabolic weight management needs. This position supports providers by ensuring timely, coordinated care. They work both in clinic and remotely, with responsibilities including triaging patient calls and messages, coordinating prior authorizations, providing patient education, and supporting care transitions.

This position offers a hybrid schedule after six months, with two days remote and three days in-clinic, Monday – Friday, 8:00 a.m. – 4:30 p.m.

Responsibilities

• Transcribes medical documents, such as physician’s letters, correspondence, nurse’s notes and manuscripts; if order entry in the electronic medical record is part of the job function, completes requisitions/orders per WashU guidelines.
• Maintains physician’s daily appointment schedule and calendar, schedules meetings, arranges conference calls, reserves catering services, makes travel arrangements and completes travel expense reports.
• Schedules appointments and procedures for patients.
• Prepares patient charts, including delivering workups.
• Greets visitors, answers telephone, takes messages and screens patient inquiries, providing information according to departmental procedures and policies.
• Serves as a liaison between patients, physicians and staff, providing routine information to patient inquiries.
• Assists administrative/clinical staff during peak times, vacations/illnesses.
• Assists with retrieval and delivery of reports, films, etc.
• Performs other duties as assigned.

Working Conditions

• Normal office environment.
• Patient care setting.

Physical Effort: Typically sitting at desk or table.

Equipment: Office equipment.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• 3 years of experience in a medical office setting.

Preferred Qualifications

• Associate degree.
• Outpatient experience in endocrinology, diabetes education, or chronic disease management.
• Demonstrated clinical experience, organizational skills, and teamwork.

Skills

• Communication
• Decision Making
• Medical Terminology
• Microsoft Office
• Software Packages
• Working Independently

Pay

Salary Range: $19.29 - $29.91 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, combining employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more.

Family

• 4 weeks of caregiver leave to bond with your new child.
• Family care resources for continued childcare needs.
• Adult care resources available.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

Schedule

Hybrid schedule after six months, with two days remote and three days in-clinic, Monday – Friday, 8:00 a.m. – 4:30 p.m.