Medical Secretary - Call Center
Position Summary
Answers 100-200 incoming phone calls daily in a polite and efficient manner. Ensures patient satisfaction by listening and assessing patient needs, scheduling and rescheduling appointments, taking clear and accurate messages, and routing patient messages to appropriate healthcare personnel. Responsible for promoting teamwork with all members of the healthcare team.
Education, Experience, & Licensing Requirements
- Education: High School Diploma or equivalent
- Experience: Previous experience in a medical office or hospital setting
Benefits for a Better You
- Pension Plan & 401K
- Competitive compensation
- FSA & HSA options
- PTO programs available
Education Assistance
Education Assistance
Why You Belong Here
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.