Medical Screener - Reception Technician

About the role

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Reports to the Assistant Center Manager.

Responsibilities

• Assists qualified donors in completing the screening process, including assessing health history, answering medical questions, and performing health screening procedures.
• Performs finger stick to obtain donor’s hematocrit and total protein levels.
• May educate new donors on the use of therapeutic products made from donated plasma.
• Answers donor questions and notifies appropriate staff of any reactions during or after the pheresis process.
• Maintains clean and efficient work environment, ensuring sufficient operating supplies and forms are available.
• Follows HSE and OSHA policies and maintains confidentiality of all personnel, donor, and center information.
• May be involved in registering applicants and transferring donors based on training and operational needs.
• May answer the telephone and assist with administrative tasks as needed.
• May be cross-trained in other areas to meet business needs.
• May require bilingual skills, depending on the organization's needs.

Requirements

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in a medical or health provider environment.
• Basic math calculations ability.
• Understanding and following oral and written instructions.
• Ability to see, speak, and hear with customers and observe equipment operation.
• Manual dexterity and occasional lifting up to 25 pounds.
• Fast-paced environment with frequent interruptions.
• Frequent exposure to hazardous chemicals, extreme temperatures, and bloodborne pathogens.
• Wear personal protective equipment as required.
• Work overtime and extended hours as needed.

Qualifications

• Must be able to stand and walk up to 100% of the time.
• High level of manual dexterity.
• Occasional bending, kneeling, reaching, and lifting.

Skills

• Attention to detail.
• Strong communication skills, both verbal and written.
• Ability to handle multiple tasks simultaneously.
• Confidentiality and professionalism.
• Basic computer skills, including familiarity with electronic donor information management systems.

Benefits

For more information on CSL Plasma benefits, visit https://cslbenefits.com/cslp.

Pay

N/A

Schedule

N/A

Benefits

For more information on CSL Plasma benefits, visit https://cslbenefits.com/cslp.

Contact Information

To learn more about CSL Plasma, visit https://www.cslplasma.com/. For more information on CSL, CSL Behring, CSL Seqirus, and CSL Vifor, visit https://www.csl.com/.

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. For more information on accessibility, visit https://www.csl.com/accessibility-statement.