Jobs · Customer Service

Medical Scheduling Coordinator

Destiny Healthcare Services · United States · 1 wk ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time

This is a 100% remote, full-time role open to candidates in the United States. The position focuses on non-clinical healthcare administration, including patient or provider support, scheduling, records, billing, compliance documentation, and service coordination using secure remote systems.

Responsibilities

  • Support non-clinical healthcare workflows such as patient communication, scheduling, records, billing, referrals, insurance, credentialing, or administrative coordination.
  • Enter and maintain accurate information in approved healthcare or business systems while following confidentiality procedures.
  • Communicate with patients, providers, payers, or internal teams by phone, email, or secure online channels as appropriate.
  • Review records for missing information, document follow-up, and escalate exceptions according to established procedures.
  • Complete all responsibilities remotely; these positions do not require hands-on patient care or in-person clinical duties.

Requirements

  • Strong written communication and dependable professional follow-through.
  • Comfort working independently in a 100% remote environment with clear deadlines and documented procedures.
  • Ability to use common business tools such as email, spreadsheets, shared documents, CRM or web-based systems.
  • Careful attention to accuracy, confidentiality, record quality, and task completion.
  • Ability to learn role-specific systems and communicate questions, exceptions, or status updates promptly.

Skills

  • Healthcare Administration
  • Patient Support
  • Scheduling
  • Medical Records
  • Healthcare Documentation
  • Data Entry
  • Customer Service
  • Insurance Verification

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.

Destiny Healthcare Services uses remote-first workflows for this position. All assigned duties are designed to be completed through approved online systems, phone, email, chat, shared documents, or other digital collaboration tools.

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