Medical Scheduler, West Louisville Urgent Care, PRN

About the role

The Medical Scheduler assists the staff and physicians by scheduling patients for follow-up appointments and necessary tests and procedures. This position functions as a member of the healthcare team with responsibilities that align with educational preparation and demonstrated competencies.

Responsibilities

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients (e.g., interventional invasive cardiology procedures, electrophysiology, etc.).
• Discuss patient instructions for procedures with patients to ensure clear understanding.
• Call patients to schedule procedures and provide instructions over the phone, followed by a written confirmation.
• Use Allscripts, Centricity Business, online paging systems, and retrieve information from other hospital systems.
• Holds in confidence all matters concerning patients according to HIPAA guidelines.
• Exhibits friendly and helpful behavior.

Requirements

• High school diploma or GED/Equivalent (required)
• Two (2) years of scheduling in a multi-specialty clinic (preferred)