Medical Scheduler

NaphCare is hiring a Medical Scheduler to join our team of medical professionals at the Arizona Department of Corrections - Safford in Safford, AZ. This role involves working alongside correctional officers and healthcare staff to schedule off-site appointments for a diverse patient population.

About the Role

This is a unique position where you can make a meaningful difference in the lives of incarcerated individuals by ensuring they receive necessary medical care.

Responsibilities

• Schedule various medical appointments, including on-site clinic visits and off-site specialist appointments, as recommended by medical staff.
• Maintain accurate and confidential medical records, including entering consultation requests into the system and managing patient information.
• Arrange transportation for inmates to and from appointments, ensuring timely and secure transfers.
• Effectively communicate with healthcare staff, patients, and other relevant parties regarding appointments, scheduling changes, and other medical information.
• Adhere to all relevant security protocols, confidentiality standards, and HIPAA regulations.
• Utilize computer systems for scheduling, data entry, and report generation, often handling large volumes of data.
• Perform additional duties and specific projects as assigned.

Requirements

• High school diploma or GED certificate.
• Prior training in a medical office setting, scheduling medical appointments, and working with medical records preferred.
• Working knowledge of medical terminology and various types of medical specialties.
• Proficiency in Microsoft Suite.
• Strong written and verbal communication skills.
• Ability to adapt to non-pristine environments and manage stressful situations.
• Commitment to maintaining confidentiality of all proprietary and/or confidential information.
• Integrity, professionalism, and ability to adhere to a Code of Conduct and comply with all facility correctional healthcare policies, procedures, and legal requirements.
• Must pass the facility’s criminal background check and drug screening.

Benefits

For full-time employees:

• Health, dental, and vision insurance starting on day one.
• Prescriptions free of charge through our health plan, beginning day one.
• Lowest cost benefits.
• Employee Assistance Program (EAP) services.
• 401K and Roth with company contribution starting on day one.
• Tuition assistance.
• Referral bonuses.
• Term life insurance at no cost to the employee.
• Generous paid time off and paid holidays.
• Free continuing education and CMEs.

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities in the U.S. We offer competitive salaries, career advancement opportunities, and a supportive work environment.