Jobs · Healthcare · Massachusetts

Medical Scheduler

Optum · Holyoke, MA · 1 mo ago
Healthcare$16.85–$25.25/hrFull-time

Primary Responsibilities

  • Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
  • Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
  • Maintains a daily overview of pending referrals and assigns licensed professionals and case managers for all start of care visits
  • Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate

Required Qualifications

  • A high school education or equivalent experience
  • One or more years of scheduling experience in a healthcare setting using an online scheduling system
  • Exceptional organizational, customer service, communication, and decision-making skills
  • Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

Preferred Qualifications

  • Additional scheduling experience
  • Advanced organizational and communication skills
  • Knowledge of relevant regulatory frameworks

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The hourly pay for this role will range from $16.85 to $25.25 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

About the Role

Caretenders, a part of LHC Group, is dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

Benefits

Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.

  • Life Resources and support to focus on what matters most to you, in every facet of your life.

  • Emotional Education, tools and resources to help you reduce and manage stress, build resilience and more.

  • Physical Health plans and other coverage to support wellness for you and your loved ones.

  • Financial Benefits for today and to help you plan for the future, including your retirement.

We’re honored to be recognized for our exceptional work culture

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