Medical Records Specialist
Washington Gastroenterology believes that digestive health is the foundation for a healthy life. We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases.
About the role
This team primarily works remotely from home supporting our patients, clinics, and endoscopy centers. Candidates must reside and work in Washington State (excluding Seattle, WA). The Medical Records Specialist supports practice operations by ensuring that patient medical records, demographics, and clinical data are accurate and complete, and provides clinical information as needed to outside partners to ensure a high level of patient care.
Responsibilities
- Accurately file private health information into patient medical records within the Electronic Medical Records (EMR) system in accordance with regulatory guidelines and organization policies and procedures
- Examine and confirm the authenticity and completeness of all records
- Perform clerical functions including chart maintenance and processing incoming correspondence (i.e., faxes including outbound and failed)
- Retrieve archived records electronically from off-site storage as needed
- Respond to requests for patient records from referring providers, billing, or outside agencies
- Confirm HIPAA authorization to disclose
- Request medical records from referring providers
- Retrieve records electronically from hospitals, diagnostic services, or clinics
- Track hospital procedure reports and charges
- Assist the clinical staff in all aspects of medical record recording and access
- Chart prep for upcoming visits as needed
- Track and close patient medical orders
- Other duties as assigned
Requirements
- High school diploma or equivalent
- Knowledge of medical terminology preferred
- Minimum of one (1) year experience in a medical setting with experience in medical records
- Minimum of one (1) year experience in a customer-service environment or administrative role
- Must reside and work in Washington State (excluding Seattle, WA)
- Minimum internet connection requirements and surge protection in your home
- A home work environment free from distractions, background noise, and potential hazards (e.g., tripping hazards, electrical hazards)
- Ability to secure and protect WAGI-supplied computer, phone, and systems, ensuring protection of Personal Health Information (PHI)
Skills
- Ability to maintain confidentiality of personal information
- Ability to maintain focus on projects and attention to detail while working with frequent interruptions, conflicting demands, and deadlines
- Ability to work independently with minimal supervision as well as with other team members
- Maintains a positive attitude and treats others with courtesy and professionalism in speaking and writing
- Strong written and verbal communication skills
- Strong analytical and problem-solving skills
- Ability to prioritize tasks with good time management and organization
- Ability to learn and utilize health management information software
- Efficiency in typing and utilizing various software programs including Microsoft Office Programs
- Helps identify and improve department processes and procedures
Physical Activities and Requirements
- Prolonged periods of sitting/stationary work and performing administrative duties including the use of computers and phones
- Ability to bend, twist, stoop, and reach (rarely)
- Able to lift and carry supplies and equipment as needed (up to 25 pounds)
Benefits
- Medical, dental, and vision insurance for full-time employees (30+ hours per week) and their families
- Long-term disability, accidental death and dismemberment, and basic life insurance
- 401(k) plan with a company-provided safe harbor contribution of 3% of annual earnings and potential for a company discretionary profit-sharing contribution
- Paid Time Off (PTO) accrued at a rate of 0.04 hours per payroll hour (1.6 hours for a 40-hour week)
- Vacation accrual with a maximum annual accrual of 77 hours as a new hire
- 8 paid standard holidays per year
- 1 paid float holiday per year
Pay
This is an hourly position with an anticipated compensation range of $17.13 - $21.00. The hired applicant is also eligible for annual discretionary bonuses.
Schedule
This position follows a standard schedule based on the hours of operation and primarily works remotely from home, with training conducted onsite at the primary clinic.