Medical Records Specialist

Schedule

Monday – Friday; 8:00 am to 4:30 pm.

About the role

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Job Summary

As a Medical Records Specialist, you will assist the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, resolving unbilled accounts, and processing physician suspensions. You will also serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

Responsibilities

• Retrieve discharged medical records from various hospital departments and reconcile them to ensure all records are accounted for.
• Facilitate retrieval and printing of medical records from storage, and manage storage, archival, and record retention of documents or alternate media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).
• Assist with the physician suspension process by evaluating suspension eligibility, creating recommended suspension lists for approval, sending notice letters, and making reminder calls.
• Prepare medical records and loose documents for scanning.
• Scan medical record documents.
• Index medical record documentation.
• Perform paper‑to‑screen quality‑control validation to ensure all documents associated with each record have been scanned.
• Complete any required certification program and continuing education mandated by state law for birth‑certificate clerk duties.
• Interact with parents to collect and document birth information, deliver appropriate forms, and provide guidance on completing them.
• Work with parents to complete the Acknowledgment of Paternity form, handling situations that may require patience, diplomacy, and sensitivity.
• Review patient medical records and other resources as needed to obtain required birth information.

Requirements

• High school diploma or GED (preferred).
• Hospital or medical office experience (preferred, but not required).
• Previous experience handling patient health information, medical records, document imaging, or related functions (strongly preferred).
• Completion of a state certification program for birth‑certificate processing may be required; training and course fees will be provided.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability coverage, and other leaves of absence.
• 401(k) plan with a 100 % match on 3 % to 9 % of pay (based on years of service).
• Employee Stock Purchase Plan.
• Flexible spending accounts and preferred banking partnerships.
• Retirement readiness tools, rollover support, and financial‑wellbeing counseling.
• Tuition assistance, student‑loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family‑building benefits, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity‑theft protection, and consumer discounts.
• Eligibility for benefits may vary by location.